Winter Holiday - 15% Early Booking
Enjoy 15% early booking discount intil 31st October
Discount for early bookings -15% for reservations made until 31.10.2020
A package deal for 2 or more nights with rich breakfast (BB) or breakfast and dinner (HB). Just book your stay at hotel Terra Complex and let us take care of your unforgettable mountain vacation!
Select the desired dates and number of guests from the calendar, in order to check the availability and prices.
THE PRICES INCLUDE:
- Use of heated indoor swimming pool;
- Use of Jacuzzi, sauna, steam bath and fitness;
- Wireless internet access all over the hotel;
- Use of children’s playroom and playground from 9:00 until 21:00h;
- Ski storage for own equipment;
- Scheduled transportation to and from the main gondola station (after opening of the skiing season);
- Scheduled transportation to and from Bansko (after opening of the skiing season);
- Unguarded outdoor parking lots;
- 9% VAT, local tax and tourist insurance.
Note : Buffet meals if min. 25 guests and set menu if under 25 guests at the hotel.
Payment and guarantee terms and conditions:
- Within 3 business days after booking confirmation, but not later than the arrival date, at least the amount of the first room night is required as a deposit.
- Balance payment is due no later than the check in date
Cancellation and modification policy:
- Up to 7 days prior to arrival date – free of charge.
- Less than 6 days prior to arrival date – the amount for 1 full room night is charged.
- In case of earlier departure or change of period of stay for later dates, requested less than 3 days prior to arrival date, the total due amount for the originally confirmed period is to be charged.
- A cancellation or modification is requested by the client and confirmed by the hotel in written form.
- Due to the situation with Coronavirus (COVID -19) the hotel reserves the right to make changes in the organization, terms and conditions of use of additional facilities in the complex - restaurant, lobby bar, relaxation area, fitness and other facilities
- Due to the current situation with Coronavirus (COVID-19), the hotel does not accept guests from certain countries.
- Due the Coronavirus (COVID-19), the hotel may request additional documentation from guests to verify identity, and other important information.
- Due the Coronavirus (COVID-19), additional safety and sanitation measures are currently in the hotel.
- Food and beverage services at the hotel may not be available or may be limited due to the Coronavirus situation (COVID-19).
- Due to the situation with Coronavirus (COVID-19), the hotel team has taken measures to protect guests and staff according all requirements of the Ministry of Health.
- Certain services and amenities may not be available as a result.
- All adjacent facilities, fitness, swimming pool, sauna, steam bath, children's playground, lobby bar will operate according the requirements and regulations of the Ministry of Health related to Coronavirus (COVID-19).
- In case of inability to check in due to Coronavirus (Covid-19), the hotel will refund the amount paid for the booking or will issue a voucher for change of accommodation. The hotel will require a positive PCR test made a maximum of 14 days before the date of check-in